Privacy Policy

At Sunshine Coast Car Detailing, we respect your privacy. Our website is a static site and does not automatically collect personal information. However, certain third-party services used to operate and improve the website may collect limited technical data as described below. Personally identifiable information (PII) is only collected if you choose to provide it—such as by submitting our contact form (operated by Tally BV) or by contacting us through other channels.

Personal Information you provide:

We collect PII only if you choose to provide it, for example when you submit our contact form (powered by Tally BV) or contact us via email, phone, or other means. This may include your name, contact details, suburb, and information about your vehicle and service needs.

Technical data from third parties:

Our static website itself does not automatically collect personal information. However, third-party services may collect limited technical and usage data necessary for their operation, such as IP address, browser and device information, pages visited, and cookie identifiers. These services may include Cloudflare (CDN and security), Google Analytics, and Microsoft Clarity. See "Cookies & Tracking" below for details.

We use the information you provide to respond to inquiries, prepare quotes, schedule services at your request, and comply with legal obligations. We may use aggregated, non-identifying analytics data to understand site usage and improve our website. We do not combine analytics data with your PII, and we do not send marketing communications unless you have explicitly asked us to do so.

We do not sell, trade, or rent your personal information. We may share information with trusted service providers acting as our processors only to the extent necessary to operate our website and respond to your requests. These may include:

Cloudflare (content delivery network and security, which may set cookies and process technical data).

Google Analytics and Microsoft Clarity (analytics and session insights, which may collect browser and network data).

Tally BV (form processing for our contact form when you submit it).

We may also disclose information when required by law, in connection with a business transfer, or with your explicit consent.

We implement SSL encryption, regular security assessments, limited access controls, and secure storage to protect your information against unauthorized access or disclosure.

Under Australian Privacy Law, you can access, correct, or request deletion of your information, opt-out of marketing, and lodge complaints with the Australian Privacy Commissioner.

Any pictures, stories, letters, biographies, correspondence, reviews, or thank-you notes sent to us (including via text message, email, letters, form submissions, or other channels) become the exclusive property of Sunshine Coast Car Detailing. We reserve the right to use non-identifying information about our clients (those who receive services from or through us) for promotional purposes that are directly related to our mission and services.

Clients will not be compensated for the use of this information, and no identifying information (such as photos of faces or license plates, addresses, phone numbers, contact information, last names, or uniquely identifiable names) will be used without the client's express, advance permission.

You may specifically request that no information be used for promotional purposes, but you must identify any requested restrictions in writing. We respect your right to privacy and assure you that no identifying information or photos that you send to us will ever be publicly used without your direct or indirect consent.

Our static site does not set cookies for its own functionality beyond what is strictly necessary to deliver pages. However, the following third-party services may set cookies or collect technical data:

Cloudflare: May set cookies and process IP address and related technical data to operate its CDN and security features.

Google Analytics: May collect browser, device, IP (which may be anonymized), and usage data to provide aggregated website analytics.

Microsoft Clarity: May collect browser and network data to provide session insights and usage analytics.

You can control cookies via your browser settings. Disabling some cookies may affect certain features. You may also use industry-standard opt-outs and privacy controls provided by these third parties.

We may update this policy to reflect changes in practices or legal requirements. Material changes will be posted with a new effective date.

Last updated: October 7, 2025